Helpful staff. Always willing to answer questions. Positive attitudes.

I was admitted to Sutter Medical Center for more than ten days due to a serious joint infection that required five surgeries to clean the infected areas. After working with my physical therapist at Sutter, it was recommended that I transfer to a rehabilitation facility because I would not have adequate support if I returned home. After reviewing the list provided by the Sutter case worker and reading online reviews, Sacramento Post Acute appeared to be a promising choice. However, my experience upon arrival was disappointing. First, my room was not prepared for my arrival. The food was overly salty, and staff response times were often slow. More importantly, my prescribed antibiotics had not been ordered. The first nurse I spoke with minimized the issue and stated that the medication would arrive by 11:30 p.m. After waiting, I contacted the front desk and spoke with another nurse who was unaware of the situation. She took the time to contact Sutter and review my transfer paperwork, which clearly indicated that my antibiotics were scheduled daily at 9:00 p.m. Once the error was confirmed, the nurse was able to place the order, and the antibiotics were finally delivered around 1:00 a.m. Staying on schedule with these medications is critical, as missing doses could result in a relapse of the infection and potentially require additional surgery. Another concern was the lack of consideration shown by some residents. On one occasion, a patient had a television playing at an extremely high volume, and I had to ask the nursing staff to have the volume lowered or the door closed. As my stay continues, I will provide updates to this review. My recommendation to anyone considering a rehabilitation facility is to have a family member or friend visit the location in person before making a decision. Online reviews can paint a very different picture from the reality you may experience after arrival. I hope this review helps others make an informed decision when choosing a facility for their recovery. In my experience, many facilities receive positive ratings online, but the actual experience can be very different.

Staff is Great!! They take good care of my sister, They are always there when I call as to how my sister is doing and they Keep me informed at all times of any changes in her care. Thank YOU for all that You do for My Sister.

GREAT PLACE FOR VETERANS!!! THANK YOU FOR TAKING ARE OF MY DAD!!!

My husband has been in long-term care at Sacramento PostAcute, and I truly appreciate the kindness and compassion shown by the staff. The nurses, CNAs, therapists, and support staff all work incredibly hard and genuinely care about the residents and their families. I especially want to recognize the admissions staff for making a very difficult transition feel much easier for our family. They were welcoming, patient, organized, and always willing to answer questions and guide us through the process with kindness and professionalism. Their support meant a lot during an emotional time. It gives me peace of mind knowing my husband is treated with dignity, patience, and respect. The facility is clean, communication has been good, and the staff always try to make residents feel comfortable and cared for. Long-term care is never easy for families, but we are very grateful for the support and dedication we’ve experienced here. Thank you to everyone at Sacramento Post Acute for all that you do every day.

This building was amazing, Christian did an amazing job, and so did the CNA savannah ! Therapy did an amazing job!

My husband was recently a patient & received excellent care. Staff is effient & very friendly. Facility is clean & inviting.

When my pop was staying here, he almost died because they didn’t care if he ate or not and didn’t try to find out why. It turned out he had 2 abseses in his abdomen due to his surgery. He would have died if I had not sent by ambulance to the hospital.

MY husband has been in POST ACUTE for about two weeks. Ninety-Eight percent of the staff is very friendly. They are constantly checking on my husband to make certain that he is ok or if he needs anything. My husband is an Air Force Veteran. I like that Post Acute recognizes the sacrifices of service members such as my husband. Thank you Molly, Thank you Christian. Keep up the great work! FrankieJ

I’d like to give a review of the Sacramento Post Acute facility on Hemlock Ave, in Sacramento. The people are what make this such a good place to recover in. Julie Swift on intake, Celly the CNA was available at the push of a button. Other staff were always there and very helpful. PT folks, Morgan, Adriana, Kimi, Stephanie, and Gwen were there everyday to help me gain the usage of my left knee. Excellent folks and they followed plans to get me on my way as soon as possible. I can’t think of anything that would make me change my mind on the quality of the care I received there.

The home was clean and staff friendly. A relief.

I was greeted by Cindy who walked with me to visit my friend. He wasn’t in his room! She offered to help me locate him. Well, it ended up he was at his doctor’s appointment. I truly appreciated her kind spirit and her willingness to assist me. Thank you Cindy!

Very professional and friendly staff. I felt like my sister was in good hands

Polite and efficient. Patient says the food is very good

Morgan and Adriana have been working with my sister doing physical therapy and they are amazing. She went from bedridden to sitting up and in a wheelchair chair in a matter of days! Thank u so much!

We had such a great experience here when my 90 year old father needed help. The staff was great and responsive. Only exception was the travel/appointment coordinator…a lot of times there was confusion in communication with her. But overall a really excellent place!

Great place. They helped me recover from a stroke and I got to say I’m feeling pretty good about the whole thing

Good so far a few bumps but they are taken care of

Greatest place I’ve ever stayed at! I got so much help, I’ve met so many great people, I enjoyed the meals, and activities they provided for me!

The staff and specialist were kind, very helpful, and knowledgeable.

The faculty and staff were absolutely wonderful. Everyone was professional, compassionate, and genuinely dedicated to providing the best care and support possible. They treated me and my husband with kindness and respect, always taking the time to listen and make sure my husbands needs were met. It’s clear they truly care about the people they serve, and I’m very thankful for the positive experience we had.

I thought the staff was very good. The OT and PT was excellent. My father was there for 10 days recovering from a hip replacement. We were grateful for the staff.