Sacramento Post Acute Reviews

See what our patients and their families have to say

Read Recent Reviews

Get some of your questions answered as you read reviews about Sacramento Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Sacramento. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.4

242 reviews

5
4
3
2
1
Profile photo of Sonya Thomas
Sonya Thomas on Google
8 days ago

Stayed here for 3 months,staff is great make you feel relaxed and at home.

Profile photo of Tommy P
Tommy P on Google
12 days ago

Business response 11 days ago

Thank you for sharing your positive feedback, Tommy. We are privileged to have served you at Sacramento Post Acute.
Profile photo of Deborah May
Deborah May on Google
14 days ago

I have been visiting a friend staying at the Sacramento Post Acute facility. Every staff person I have passed by, asked a question of or needed something ftom have been very friendly and accommodating. Everyone always has a smile to give. The only care concern is the delay of receiving medications in a timely manner. This is the second day she has not had her eye medication. Parking is not easy to find. The parking lot is very small and I’ve noticed that staff uses it therfore leaving minimal if any spaces for visitors. Street parking is also not easy to find in part because of an apartment complex and staff.

Business response 11 days ago

Thank you for sharing your concerns. We appreciate your feedback and will address the medication delay issue promptly.
Profile photo of Debby Rose
Debby Rose on Google
28 days ago

My cousin is a long term patient here. The facility is clean, the nurses are kind and ready to answer any questions with great patience and clarity. Thank you Post Acute

Business response 28 days ago

We’re absolutely thrilled to hear about your positive experience at Sacramento Post Acute. Thank you for your wonderful feedback.
Profile photo of Patricia Romero
Patricia Romero on Google
28 days ago

Business response 28 days ago

We’re utterly delighted to hear about your positive experience at Sacramento Post Acute. Thank you for sharing your feedback with us.
Profile photo of WrightSideOfFloyd
WrightSideOfFloyd on Google
36 days ago

Although I ultimately chose to return home, I want to thank the staff at Sacramento Post Acute for the care they provided during my recovery following spine surgery. The nurses, CNAs, therapy staff, admissions team, and management were consistently professional, respectful, and attentive to my needs. Julie in Admissions was especially helpful throughout my stay and during the discharge process. The staff listened to my concerns, worked with me regarding medications, and treated me with kindness and respect. When I made the decision to return home, they handled the process professionally and ensured I understood everything before leaving. Recovery is a personal journey, and for me, being back in my own home with my support system and my pug, Jada Bug, was the right decision. That does not take away from the dedication and hard work of the people who cared for me while I was there. Thank you to everyone at Sacramento Post Acute for your care and professionalism. I wish you all the best.” -Jeff Watson

Business response 36 days ago

We’re overjoyed to hear about your positive experience at Sacramento Post Acute. Thank you for sharing your feedback and we wish you all the best in your continued recovery journey.
Profile photo of Susan Nye
Susan Nye on Google
38 days ago

My husband is today coming home after 36 days in Sacramento Post-Acute Care. The physical and occupational therapists were wonderful, (scale of 1-10, a definite 10.) As other reviewers have stated, admission was well done, the nursing staff seemed to be overloaded. However they were all very friendly and helpful. And CNA Celly was always very helpful and on the spot. Some other CNAs were good, always friendly, However, there were times when the response to the call light was slow, more staff would, I believe be helpful. The Case Manager, Tze, was also very helpful and communicated well.

Business response 11 days ago

Your positive experience with our physical and occupational therapists is greatly appreciated. We acknowledge your feedback regarding the nursing staff and will take your comments into consideration for improvement. Thank you for reaching out.
Profile photo of Riccy Hayes
Riccy Hayes on Google
45 days ago

Sacramento post acute is a great facility! It’s very clean, and everyone was friendly, the therapy team did a great job helping me. I enjoyed all my meals and snacks they provided for me.

Profile photo of Petey
50 days ago

Helpful staff. Always willing to answer questions. Positive attitudes.

Business response 50 days ago

We are pleased to hear that our staff was helpful and positive. Thank you for taking the time to share your experience.
Profile photo of krishtina Roy
krishtina Roy on Google
50 days ago

Business response 50 days ago

We genuinely admire your positive feedback! Thank you for sharing your experience with us.
Profile photo of Phillip Sanchez
Phillip Sanchez on Google
55 days ago

I was admitted to Sutter Medical Center for more than ten days due to a serious joint infection that required five surgeries to clean the infected areas. After working with my physical therapist at Sutter, it was recommended that I transfer to a rehabilitation facility because I would not have adequate support if I returned home. After reviewing the list provided by the Sutter case worker and reading online reviews, Sacramento Post Acute appeared to be a promising choice. However, my experience upon arrival was disappointing. First, my room was not prepared for my arrival. The food was overly salty, and staff response times were often slow. More importantly, my prescribed antibiotics had not been ordered. The first nurse I spoke with minimized the issue and stated that the medication would arrive by 11:30 p.m. After waiting, I contacted the front desk and spoke with another nurse who was unaware of the situation. She took the time to contact Sutter and review my transfer paperwork, which clearly indicated that my antibiotics were scheduled daily at 9:00 p.m. Once the error was confirmed, the nurse was able to place the order, and the antibiotics were finally delivered around 1:00 a.m. Staying on schedule with these medications is critical, as missing doses could result in a relapse of the infection and potentially require additional surgery. Another concern was the lack of consideration shown by some residents. On one occasion, a patient had a television playing at an extremely high volume, and I had to ask the nursing staff to have the volume lowered or the door closed. As my stay continues, I will provide updates to this review. My recommendation to anyone considering a rehabilitation facility is to have a family member or friend visit the location in person before making a decision. Online reviews can paint a very different picture from the reality you may experience after arrival. I hope this review helps others make an informed decision when choosing a facility for their recovery. In my experience, many facilities receive positive ratings online, but the actual experience can be very different.

Profile photo of Mark Blauer
Mark Blauer on Google
57 days ago

Staff is Great!! They take good care of my sister, They are always there when I call as to how my sister is doing and they Keep me informed at all times of any changes in her care. Thank YOU for all that You do for My Sister.

Business response 59 days ago

We are utterly delighted to hear that our staff is taking great care of your sister. Thank you for sharing your positive experience with us.
Profile photo of GARY RICCI
GARY RICCI on Google
2 months ago

GREAT PLACE FOR VETERANS!!! THANK YOU FOR TAKING ARE OF MY DAD!!!

Business response 2 months ago

We are thrilled to hear about your positive experience with Sacramento Post Acute. Thank you for sharing your feedback!
Profile photo of Elle Kush
Elle Kush on Google
2 months ago

My husband has been in long-term care at Sacramento PostAcute, and I truly appreciate the kindness and compassion shown by the staff. The nurses, CNAs, therapists, and support staff all work incredibly hard and genuinely care about the residents and their families. I especially want to recognize the admissions staff for making a very difficult transition feel much easier for our family. They were welcoming, patient, organized, and always willing to answer questions and guide us through the process with kindness and professionalism. Their support meant a lot during an emotional time. It gives me peace of mind knowing my husband is treated with dignity, patience, and respect. The facility is clean, communication has been good, and the staff always try to make residents feel comfortable and cared for. Long-term care is never easy for families, but we are very grateful for the support and dedication we’ve experienced here. Thank you to everyone at Sacramento Post Acute for all that you do every day.

Business response 2 months ago

Thank you for your review, Elle. We are privileged to have been able to provide care and support to your husband at Sacramento Post Acute. Your feedback is appreciated.
Profile photo of Cristina Garcia
Cristina Garcia on Google
2 months ago

This building was amazing, Christian did an amazing job, and so did the CNA savannah ! Therapy did an amazing job!

Business response 2 months ago

Thank you for sharing your positive experience at Sacramento Post Acute. We’re glad to hear that Christian, Savannah, and the therapy team provided amazing care.
Profile photo of Rebecca Ek
Rebecca Ek on Google
2 months ago

My husband was recently a patient & received excellent care. Staff is effient & very friendly. Facility is clean & inviting.

Business response 2 months ago

Thank you for sharing your positive experience at Sacramento Post Acute. We’re glad to hear your husband received excellent care and that the staff was efficient and friendly. The clean and inviting facility is a priority for us.
Profile photo of Carin Martin Johnson
Carin Martin Johnson on Google
2 months ago

When my pop was staying here, he almost died because they didn’t care if he ate or not and didn’t try to find out why. It turned out he had 2 abseses in his abdomen due to his surgery. He would have died if I had not sent by ambulance to the hospital.

Profile photo of Frankie Johnson
Frankie Johnson on Google
2 months ago

MY husband has been in POST ACUTE for about two weeks. Ninety-Eight percent of the staff is very friendly. They are constantly checking on my husband to make certain that he is ok or if he needs anything. My husband is an Air Force Veteran. I like that Post Acute recognizes the sacrifices of service members such as my husband. Thank you Molly, Thank you Christian. Keep up the great work! FrankieJ

Business response 2 months ago

Your positive experience is greatly appreciated. Thank you for recognizing our staff’s dedication to caring for your husband.
Profile photo of Rene Green
Rene Green on Google
3 months ago

I’d like to give a review of the Sacramento Post Acute facility on Hemlock Ave, in Sacramento. The people are what make this such a good place to recover in. Julie Swift on intake, Celly the CNA was available at the push of a button. Other staff were always there and very helpful. PT folks, Morgan, Adriana, Kimi, Stephanie, and Gwen were there everyday to help me gain the usage of my left knee. Excellent folks and they followed plans to get me on my way as soon as possible. I can’t think of anything that would make me change my mind on the quality of the care I received there.

Business response 3 months ago

We’re elated to hear about your positive experience at Sacramento Post Acute. Thank you for sharing your feedback with us.
Profile photo of Catherine Stine
Catherine Stine on Google
3 months ago

The home was clean and staff friendly. A relief.

Business response 3 months ago

Thank you for your wonderful feedback, Catherine. We appreciate your positive experience with Sacramento Post Acute.
Profile photo of George Hilsinger
George Hilsinger on Google
3 months ago

Business response 3 months ago

Thank you immensely for your positive feedback, George. We are overjoyed to hear about your experience at Sacramento Post Acute.
Profile photo of L B
3 months ago

I was greeted by Cindy who walked with me to visit my friend. He wasn’t in his room! She offered to help me locate him. Well, it ended up he was at his doctor’s appointment. I truly appreciated her kind spirit and her willingness to assist me. Thank you Cindy!

Business response 3 months ago

We genuinely admire your kind words about Cindy’s assistance. Thank you for sharing your experience with us!
Profile photo of Phillip Gordon
Phillip Gordon on Google
3 months ago

Business response 3 months ago

Your positive experience is greatly appreciated. Thank you for your feedback.
Profile photo of Lori Moschetto
Lori Moschetto on Google
4 months ago

Very professional and friendly staff. I felt like my sister was in good hands

Business response 4 months ago

Hi, Lori. Thank you for sharing your positive experience. We’re glad to hear that you felt confident in the care your sister received. We appreciate you taking the time to leave your review.
Profile photo of Richey Harrison
Richey Harrison on Google
4 months ago

Polite and efficient. Patient says the food is very good

Business response 4 months ago

Your feedback is incredibly valuable. We’re glad to hear you found our staff polite and efficient, and that the food is very good. Thank you for sharing your experience with us.

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.