Frequently Asked Questions

Contact our admissions department to talk it through by phone or to schedule a video chat. We’d love to get to know you better, answer any questions you might have, and introduce you to a few members of our team. Our admissions line is answered around the clock, so an evening or weekend hospital discharge is never a problem. You’ll find our numbers on the Contact Us page. 

We encourage you to bring a pair of comfortable shoes and at least seven days’ worth of comfortable clothing, including pajamas and undergarments. Loose, easy clothing is best, since you’ll be working with therapy most days. It’s worth labeling anything you’d be sorry to lose. 

Yes. We encourage you to bring personal items such as family photos, blankets, and decorative items. Anything that will help make your stay more comfortable. If you’re not sure whether something will fit in the space, ask us before you pack it. 

Yes. At Sacramento Post Acute, your successful recovery and quick return home is our top priority. We provide a unique personalized experience whether you’re suffering from an illness or recovering from a major medical event. Physical, occupational, and speech therapy is conducted under the guidance of licensed experts and is available seven days a week. 

Doctors typically visit within 24 hours of admission. A nurse practitioner will also be a part of your care team. Your nurse will communicate any medical concerns with your doctor before and after they see you, and will let you know what was decided. 

Our rehab team will quickly begin your recovery plan. Most patients, depending on their condition and when they are admitted, will start rehab within 24 hours of admission and will receive therapy up to five times per week. 

Patients typically stay for a few days to a few weeks. Each case is different and unique depending on the level of care provided. Patient progress is reviewed weekly by our Interdisciplinary Team (IDT) of nurses, therapists, and dietitians. Our main goal is that you reach your highest level of independence. 

Yes, through a case manager assigned to you. That person starts planning for home in your first days here, not at the end, and works with your family on what home will need to look like. They also stay in touch for 30 days after you leave. 

Yes. Our wound care nurses are certified, and they, along with our wound care physician, provide wound treatment. Our program covers ostomies, wound dehiscence, diabetic and venous ulcers, pressure ulcers, and pre- and post-flap surgery. 

No, you do not need to provide medications unless specifically told to do so. Upon admission, we will order your medications using our off-site pharmacy, then securely store them on-site to ensure safety. If you take something unusual or hard to source, mention it to admissions ahead of time. 

At Sacramento Post Acute, we believe that family and friends play a critical role in our residents’ emotional and physical well-being, and we encourage you to visit often. All visitors are asked to perform hand hygiene and to follow our current mask and protective equipment requirements during the visit. Please don’t come in if you have COVID-19 symptoms, a recent exposure, or a recent positive test. Policies can change with public health guidance, so call ahead if you’re unsure. 

Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment such as N95 masks, surgical masks, gloves and gowns, and when to use the COVID-19 protocols required by the local department of public health or the CDC.